Microsoft Copilot, the incarnation of Intelligent Automation?

Wizardry in action…

Mohammed Brückner
3 min readJul 20, 2023

Microsoft’s Copilot makes Intelligent Automation accessible to EVERYONE.

And I couldn’t agree more with Pascal Bornet, the brilliant author of “Intelligent Automation.” This transformative technology is a treasure trove of benefits, both tangible and intangible, and they’re all worth celebrating! Let’s dive into some of the highlights:

📈 Scaling a Business: Intelligent automation empowers businesses to expand and flourish by automating resource-intensive tasks. Imagine an insurance provider effortlessly calculating payments, making predictions, and ensuring compliance — all without breaking a sweat! 💼💸

👩‍💼👨‍💼 Enhancing Employee & Customer Experience: Set your employees free from mundane tasks, and watch their creativity soar! Intelligent automation breathes life into employee engagement, satisfaction, and retention. Plus, it’s a win-win as it optimizes customer service, reducing errors, costs, and providing stellar insights and solutions! 🌟🤝

💰🔧 Reducing Business Costs: Want to cut operational expenses and boost efficiency? Intelligent automation has the magic touch! By streamlining workflows and minimizing waste, it’s like a well-oiled machine for an automotive manufacturer or any other business seeking to improve productivity! 🚀💡

⏰💼 Saving Time for What Matters: Time is precious, and intelligent automation respects that! With lightning-fast task execution, it frees up valuable hours for strategic decision-making, innovation, and creative problem-solving. A dream come true for busy professionals! 🏆🌠

Now, let’s take a closer look at the numbers, adding some enchanting case study insights:

📊💡 Based on real case studies and expert insights:

  • 🏢 Roland Berger reports efficiency gains of up to 50% in manual tasks, like invoice processing. That’s like using magic to speed up your workflow!
  • 🤝 Nividous reveals that operational costs can drop by 25% to 40%, while revenue soars by 10% to 15%! Customer satisfaction levels reach new heights of 30% to 50%! 🌟💸

ROI?

Yes of course high-end technology comes with a price tag. Is the license fee worth it you may wonder?

Let’s work some wizardry to calculate the potential ROI using CoPilot for a 100-employee company with each member earning $60,000 annually, chairing a monthly meeting:

  • According to a report by Roland Berger, intelligent automation can offer efficiency gains of up to 50% in manual tasks such as invoice processing, and up to 30% in customer touchpoints such as sales and support.
  • According to a blog post by Nividous, intelligent automation can reduce operational costs by 25% to 40%, increase revenue by 10% to 15%, and improve customer satisfaction by 30% to 50%.
  • According to a blog post by Naviant, intelligent automation can reduce cycle times by 50% to 90%, increase data accuracy by 90% to 100%, and improve process visibility by 80% to 100%.

Using these values, let’s calculate the potential return on investment (ROI) of using CoPilot for a company with 100 employees who each earn $60,000 a year and chair one meeting a month.

  • The annual cost of CoPilot for 100 employees is $30 x 12 x 100 = $36,000.
  • The annual savings from using CoPilot for meeting minutes and actions are $30 x 12 x 100 = $36,000 (assuming no other benefits).
  • The annual savings from using CoPilot for other tasks are (50% x $60,000 x 100) x (25% + 10%) = $1,080,000 (assuming an average efficiency gain of 50% and an average cost reduction and revenue increase of 25% and 10%, respectively).
  • The annual ROI of using CoPilot is ($36,000 + $1,080,000) / $36,000 = 31x (assuming no other benefits)!

Clearly, the benefits of intelligent automation are nothing short of magical, and CoPilot is the ultimate wizard’s wand for businesses. Embrace this groundbreaking investment, and watch it pay off in no time! 🚀💰

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Mohammed Brückner
Mohammed Brückner

Written by Mohammed Brückner

Authored "IT is not magic, it's architecture", "The Office Adventure - (...) pen & paper gamebook" & more for fun & learning 👉 https://platformeconomies.com !

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